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Aventine Numismatics ( Aventine ) is committed to offering customers a seamless and enjoyable shopping experience. The following Gift Card Policy outlines the terms and conditions governing the purchase, redemption, and use of gift cards on our online store.
Purchasing Gift Cards
1.1 Gift cards are available through our online store in various denominations. Customers may choose from preset amounts or request a custom amount.
1.2 All gift card purchases are subject to New Zealand Goods and Services Tax (GST).
1.3 Gift cards are issued in New Zealand Dollars (NZD) and can only be used for transactions on our online store, and at our discretion, for purchases from our TradeMe.
1.4 Gift cards are not physical items; they are delivered electronically via email to the recipient specified during purchase.
1.5 Gift cards cannot be returned, refunded, or exchanged for cash except as required by law or at our discretion.
Redeeming Gift Cards
2.1 Gift cards can be redeemed for products available on our online store by entering the unique gift card code during checkout.
2.2 Gift card balances can be used for multiple transactions, provided a remaining balance exists.
2.3 If the order value exceeds the gift card balance, the customer must pay the remaining amount using an alternative payment method.
Gift Card Expiry and Balance
3.1 Gift cards are valid for 36 months ( 3 years) from the date of purchase.
3.2 Any unused balance on a gift card will not be refunded, credited, or extended beyond the expiry date.
Lost or Stolen Gift Cards
4.1 Aventine is not responsible for lost, stolen, or unauthorized use of gift cards. Treat gift cards like cash.
4.2 If a gift card is suspected to be lost or stolen, please get in touch with our customer support immediately.
Aventine reserves the right to amend this policy to comply with any changes in New Zealand laws and regulations.