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Guarantee of Authenticity
Authenticity & Returns
Aventine Coins & Bullion ( NZBN Registered ) are Licensed Secondhand Dealers in New Zealand and abide by the Consumer Guarantees Act (New Zealand). We guarantee the authenticity of all items we sell.
Aventine endeavours to present all items as accurately as reasonably possible through descriptions and photographs. However, variations in lighting, photographic conditions, image reproduction, and individual device settings may result in minor differences in colour, tone, or appearance.
All descriptions, grades, attributions, and comments reflect Aventine's opinion at the time of sale. Such opinions are based on the information and expertise available at that time. They may differ from those of other specialists or evolve as scholarly research, market knowledge, or industry consensus develops.
If an item purchased directly from Aventine is subsequently demonstrated to be:
- a counterfeit or forgery;
- materially inconsistent with its stated precious metal content for bullion or scrap metal object(s);
- having its value affected by a significant undisclosed defect that was not reasonably apparent from the photographs and disclosed in the item description,
Or supported by an independent and widely recognised third-party authority (including, but not limited to, NGC, PCGS, PMG, or another suitably qualified specialist), Aventine will, at its expense, arrange for the return of the item(s) and provide a full refund of the purchase price together with any original shipping charges paid by the purchaser.
Refunds will be processed following receipt and inspection of the returned item, provided the item is returned in the same condition as when sold, without alteration, cleaning, restoration, encapsulation removal, or any other modification that could affect its authenticity, condition, or identification.
All other return requests are reviewed on a case-by-case basis and may incur a restocking fee.
